Tags radio-Free documents Library

OAISYS Voice Documentation and Contact Center

OAISYS Voice Documentation and Contact Center

call recordings based on extensive permissions criteria, including DNIS, agent ID, ANI, call duration, call direction and much more. Tracer VOX recording integration addresses the needs of businesses engaged in radio communications, including dispatch facilities, transportation netwo

Matt Stillwell Quality Assurance and Training Roy Carlisle .

Matt Stillwell Quality Assurance and Training Roy Carlisle .

Recording and Incident Recreation Full time recording: 12 call taking positions, 4 law enforcement, 3 fire, 3 teletype and 2 supervisor positions plus 3 special event positions for backup Communications technology: Tri-Tech CAD system Vesta phone system Motorola 800 Mhz radio system Tu